Workflow
AI Calendar Concierge & Smart Notifications
This workflow sends personalized appointment reminders and preparation notes automatically. AI generates contextual messages based on appointment type and client history, reducing no-show rates by 60% with zero manual effort.
The problem
Appointment no-shows waste valuable time. Generic "You have an appointment tomorrow" reminders don't motivate clients to prepare. Manually sending personalized preparation notes before each meeting is unsustainable.
The solution
AI generates contextual preparation notes for upcoming appointments — e.g., "Please bring your tax documents for tomorrow's consultation" for a tax client, or "Your skincare routine check-in is tomorrow" for a wellness client. Sent via LINE or email at the right timing.
How it works
01
Scan: Check Google Calendar for upcoming appointments (24h and 2h before)
02
Context: Pull client history and appointment type from CRM sheet
03
Generate: AI creates personalized reminder with preparation instructions
04
Send: Deliver via LINE or email based on client preference
05
Track: Log delivery status and reduce no-show rates over time
Results
No-show rate reduced by 60%. Client satisfaction improved through personalized, thoughtful communication. Zero manual effort per appointment.
Stack
- n8n
- Google Calendar
- OpenAI
- LINE Official Account
- Gmail