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FAQ

Frequently asked questions

Answers to the questions we hear most — pricing, payment, security, tool integration, NDA/contracts, and cancellation. For anything specific to your business, reach out on official LINE.

All 14 questions — pricing, payment, security & more

How is pricing determined?+

The advisory is free for the first month and is ¥50,000 per month from month two. AI Agent and Handoff development start with a ¥0 upfront development fee, followed by a fixed monthly fee that includes operations and ongoing improvement. We present the monthly scope after reviewing the target work, connected tools, human-approval design, and estimated timeline.

Can I really start for free?+

Yes. The free first month of advisory and the ¥0 upfront fee for commissioned development are not promotions designed to rush a decision. During the free period, we complete the workflow intake and audit so you can decide whether to continue or move into a fixed-monthly development engagement before any fee begins.

What payment methods are available?+

We accept credit card payments via Stripe. Invoice-based payment is not available at this time.

When does billing start?+

Advisory billing begins in month two, after the free first month and only if you agree to continue. Commissioned development billing begins after you agree on the target work and the operations and improvement included in the monthly scope, then sign the contract. The official LINE consultation and audit stage carry no charge.

How is our business data handled?+

Data is used strictly within the agreed business purpose, with access scoped to the minimum both parties agree on at design time. Any information shared with external AI services is also explicitly agreed upon before we build anything.

I'm nervous about letting AI handle internal information.+

That's the right instinct. We design upfront exactly what AI can reference and where human approval stays in the loop. Irreversible actions (payments, external sends, deletions, etc.) always sit behind a human approval gate.

Can this integrate with our existing tools (Notion, spreadsheets, accounting software, etc.)?+

Yes, in principle we design around your existing tools. We don't sell a generic package — every build is bespoke, so anything with an API or integration path can stay in place. Tell us your current tool stack first; we won't force a migration.

Is it fine if most of our communication happens on LINE?+

Absolutely. We ourselves run client consultations through LINE, and we can design automation around LINE-based customer support, booking, and follow-up as part of the engagement.

Can you sign an NDA?+

Yes — we can provide a template, and we handle it even before the in-depth interview stage. Just let us know via official LINE if you need one.

What form does the contract take?+

The advisory plan uses an advisory agreement; build/handoff engagements use a service contract. We share the contract in advance so you can review the content before signing, and we support electronic-contract services such as CloudSign.

Can I cancel the advisory contract partway through?+

Yes. Just let us know on official LINE by the day before your next renewal date. If it's not a fit within the free first month, you can end it at zero cost. We don't use penalty fees or lock-in terms to discourage cancellation.

Can I reschedule or cancel a meeting?+

Yes — just reach out via official LINE and we'll adjust the schedule. To avoid a no-show cancellation, please let us know by the day before.

Which service should I start with?+

If you're unsure, we recommend the advisory plan (first month free). During the audit, if an AI agent build or a handoff engagement turns out to be a better fit, we'll point you there. If you already know exactly what you want to build, starting directly with a handoff conversation is fine too.

Are there any regional restrictions? Is it online only?+

We work with clients nationwide, and consultation, meetings, build, and operations can all be completed online. In-person meetings are available in central Tokyo; elsewhere we work online.

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